Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely by our payment provider; we do not store full card details)
• Order history and preferences
• Device and browser information, IP address, and usage data when you visit our site

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders and send order updates
• Communicate with you about your account, inquiries, or customer support
• Send marketing communications (only if you have opted in; you can unsubscribe at any time)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud

3. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in where applicable, and understand how you use our site. You can manage cookie settings in your browser. Disabling certain cookies may affect site functionality.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only where necessary—for example, payment processors, shipping carriers, and service providers who assist in running our business—under strict confidentiality and data protection agreements.

5. Data Retention

We retain your information only for as long as needed to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and account data are typically retained for a period required by law and business need.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us via our Contact Us page.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment data is handled by certified payment providers in line with industry standards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised, and we encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or requests, please contact us via our Contact Us page.